How
to make gains during lean times
by Jim Womack
The big leaps in applying lean thinking
have all been made in hard times. Therefore, companies must seize the
opportunity forced on them by the recession. But just what can a
company do? Based on careful observation of the two previous
recessions (1981-82 and 1991-92), here are some suggestions:
- Make someone responsible for
each product family's value stream. Tell this person to map the stream
and quickly implement a future state with lower costs, less inventory
and better customer response that can sustain sales. Do not settle for
“point interventions” that improve only one small part of the
stream without benefit for the end customer or your bottom line.
- Give your value stream managers
full support by removing obstacles to smoother flow, including sacred
facilities, balky internal functions, and out-of-date relationships
with suppliers. Remember: If the future state looks only a little
better than the current state, your firm may not have a future!
- Consider pulling activities for
each value stream back from suppliers to compress throughput time and
take out even more cost while defending your people.
- Remove all of the excess
inventories, space, machines and people from each value stream as
quickly as possible. Then, when growth resumes, figure out how to
increase output without more inventories, space, machines or people.
This is how permanent gains are secured.
- Make a choice whether you need
cash or profits. If you need cash, eliminate inventory and sell assets
immediately. If you need to improve your profitability, remove the
inventory and assets from the value stream to reduce costs but defer
disposition until later.
- Tell your people the truth about what
needs to be done and do it quickly.
People can stand the truth. What
they hate are lies, drip torture and managers with no believable plan
for the future. These rules are simple and they work. The question is
whether you and your higher management can and will implement them in
time.
Jim Womak is the president of the
Lean Enterprise Institute (LEI). LEI is a consulting company,
information resource and host of multiple seminars regarding lean
manufacturing. He can be reached at jwomack@lean.org.
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