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Sustain the gains
Maintaining a visual
workplace system is critical to promoting long term continuous
improvement
by Chris Rutter
If your company uses
lean practices to improve plant operations and business performance,
or if you’re considering a lean transformation, you’re not alone. In
recent years, more companies are adopting lean as a continuous
improvement method to improve profitability, enhance customer
satisfaction and maintain a competitive edge in the marketplace.
Within lean practices is
a growing concept called “visual workplace,” also known as visual
factory or visual management, and it’s a critical part of any lean
initiative. Visual workplace helps sustain lean operations by using
visual tools to ensure that improvements remain clearly visible,
readily understood and consistently adhered to long after the lean
event is over.
Opportunities to reduce waste
Businesses are often surprised to learn that only a small fraction
of their activities actually add value for their customers. In a
lean workplace, “waste” is any activity that adds no value for a
customer. It’s not uncommon that 50 percent or more of a facility’s
activities are considered waste!
A primary cause of waste
is information deficits — employees simply lack the knowledge they
need to do their jobs efficiently and effectively. They may not
fully understand their priorities or deadlines, nor the proper way
to perform tasks. This leads employees to waste valuable time and
motion searching, asking, waiting, retrieving, reworking or just
plain giving up.
A visual workplace is
self-explanatory: it displays information that’s visible at a glance
and at the point of use, eliminates questions, and ensures that best
practices are followed. By clearly displaying information, such as
instructions, warnings, standards and other critical operations
knowledge, visual tools help to properly guide employee actions.
These tools also make it
easier to detect abnormalities in products, equipment and processes,
and provide workers with real time feedback on where they stand
against goals and expectations.
According to Gwendolyn
Galsworth, Ph.D. and author of “Visual Workplace, Visual Thinking,”
an effective implementation of visual systems at client companies
has resulted in the following dramatic improvements:
• 15% increase in throughput
• 70% cut in materials handling
• 60% decrease in floor space
• 80% decrease in flow distance
• 68% reduction in rack storage
• 50% decrease in annual physical inventory time
• 96% decrease in defects
Clearly, a visual
workplace plays a key role in creating the empowered, creative and
aligned work culture that is the end goal of any lean
transformation.
Visuality encompasses all Lean concepts
Visual workplace techniques represent a critical component of many
lean concepts, including 5S, Standard Work, Total Productive
Maintenance (TPM), Just-In-Time (JIT) Inventory Management and
Kanban-Based Pull Production.
Click here for some ideas on how visual
devices can be put to profitable use in your lean initiatives.
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Chris Rutter
is senior marketing manager for Brady Worldwide Inc. He can
be reached at
chris_rutter@bradycorp.com. For more information on
visual workplace and Brady’s identification solutions, call
1-888-250-3089 or visit
www.bradyid.com/visualworkplace.
For more info
on Dr. Gwendolyn Galsworth, her company QMI or her book
“Visual Workplace, Visual Thinking,” visit
www.visualworkplace.com. |
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Make your own
visuals
The right
printing system can be an essential tool for creating a
visual workplace, allowing you to make signs, labels, tags
and more on demand. Two printers popular among lean and
visual workplace practitioners include Brady’s versatile
benchtop GlobalMark printer and the portable HandiMark
printer. Some of their benefits include:
Simple and Fast:
Eliminate cutting, drawing and preparing visual devices by
hand. Visuals are quickly and easily designed on screen,
then printed and automatically cut to size.
Print On Demand:
No time wasted placing orders or waiting for visuals to be
delivered from outside vendors.
Economical:
Create customized visuals for significantly less than those
produced at sign shops or commercial printers.
Professional:
Create sign-shop quality visuals that are easy to read at a
glance. Eliminate amateurish drawings and hard-to-read
handwriting.
Durable: Brady
thermal transfer printers provide better abrasion, moisture,
chemical and UV resistance than inkjet or laser printing.
Moreover, visuals stick and stay stuck to even curved and
textured surfaces like pipes, walls and floors.
Standardized:
User-customizable templates promote consistency and ensure
that visual devices used by different groups and sites have
the same look and formatting.
Colorful:
Multiple color capability adds impact and clarity to visual
markers.
Whichever lean
techniques you use, visual thinking can reinforce and
sustain improvements throughout your plant. There’s much to
be gained by creating a workplace where employees are guided
by visual information that tells them at a glance what to
do, how to do it properly, and where to quickly find what
they need. The accompanying boost in productivity, quality,
capacity, on-time delivery and equipment reliability will
make your facility leaner than ever. |
This article appeared
in the August/September 2008 issue of MRO Today magazine. Copyright 2008.
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