Webb
is on par with the best
by
Paul V. Arnold
Professional
golfers don’t simply rely on their physical skills to help them
succeed at a tournament.
At
each tour stop, they make sure to walk the course, play a practice
round or two and talk to locals who regularly play the course. That
way, they become familiar with the layout’s hazards and sweet spots.
R.L.
Webb uses that same game plan to help him succeed on the professional
maintenance circuit.
Webb,
a lead technician at Dunlop Slazenger’s golf ball plant in
Westminster, S.C., is pretty much the John Daly of the central
maintenance group (the six-time PGA Tour winner Daly is Dunlop’s
chief spokesman).
“R.L.
is one of our most experienced, knowledgeable guys,” says
maintenance planner Jason Barnes. “He is a go-to guy, a real
leader.”
While
supremely skilled as a hands-on mechanic from years in maintenance,
both at Dunlop and at cotton mills in the South, Webb stands out
because of his innate ability to know the inner workings of each
machine. That comes as a result of walking the course (traversing the
plant to observe machinery health), playing the course (past
experience — he’s been working on these machines for 13 years) and
talking with the locals (keeping in close contact with the operators
who run the equipment each day).
Webb
knows the equipment’s hazards and sweet spots.
“R.L.
has such a grasp on how the machines work and how they are supposed to
be set up,” says Barnes. “It’s uncanny. He has the touch.”
Like
a pro golfer who gives credit to the caddie for insights that led to a
major victory, Webb says the plant’s machine operators have been
instrumental to his success.
“We
have real good operators here,” he says. “They know the machines
that they work with day after day. When the machine has a problem,
they usually have a good understanding of what the problem is. That
gives me a leg up to solve it. Instead of just saying, ‘We have a
problem over here,’ they will come up and say, ‘We have a problem.
It’s Machine No. 3, and Cylinder No. 10 is sticking.’”
This article appeared in the
October/November 2004 issue of MRO Today magazine. Copyright 2004.
Back to top
Back to MRO Pro archives
|