Parker
workers share their secrets
by Paul V. Arnold
Plant-floor employees
at Parker Aerospace’s facility in Irvine, Calif., provide lessons
they learned from implementing lean manufacturing principles:
Randy
Irvin, CSD manufacturing operations team leader: “It’s a
long transition to become lean, and you never get there. It’s a
goal, not a destination.”
Jim
Anderson, CSD team leader for cellular manufacturing: “You
have to create an environment, an organizational structure, that links
everybody together. Managers have to show commitment to the people
adding the value. People on the shop floor have the best ideas.
Support them.”
Craig
Thompson, CSO assembly and test technician: “We went to a
teams structure around 10 years ago. That laid the foundation. It sets
you up for implementing lean.”
Terry
Bridges, CSD manufacturing operations team leader: “Everyone
must contribute. Some people think they aren’t smart enough to come
up with an idea. There are no bad ideas or wrong answers. The only
wrong answer is, ‘I have nothing to say.’”
Steven
Rivera, CSO scheduling team leader: “Identifying waste and
eliminating waste is the premise of lean. You have to be passionate
about wanting to do that. In some cases, it can get old. You may say,
‘We aren’t getting anywhere.’ But you have to keep plugging away.”
Beth
Benz, CSO parts supply administrator: “If you’re a manager,
go down to the shop floor and see what they are doing. Those people
want you to see what they are working on. They want to know that it
matters to those higher in the organization.”
Richard
Rodriguez, CSO team leader / operations manager: “Focus on
key measurements. We can measure the heck out of this organization,
but what are the key measurements that people relate to every day?
When you play a football game, the strategy changes during the game.
If you aren’t keeping score or are unable to change your strategy,
how can you win?”
Everett
Cooper, CSO Continuous Improvement team member: “The role of
the team leader is to encourage, motivate and validate. That’s the
person that says, ‘Yes, that’s a good idea. Yes, go ahead and do
that.’”
This
article appeared in the April/May 2004 issue of MRO
Today magazine. Copyright 2004.
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