 GAYLORD
WINTERBERG
maintenance team leader,
Elco Textron
As co-worker Mike Volsch tells it,
there may not be a better troubleshooter than Gaylord Winterberg.
Whether it’s heat treat furnaces, CNC machines or anything in
between, Gay’s the guy. But that’s just part of what makes the
30-year veteran so valuable to Elco Textron, a maker of engineered
assemblies and components.
Winterberg’s a team leader in the
truest sense.
"His best attribute is how he
works with fellow employees to solve problems," Volsch says.
Winterberg, who oversees a crew of
five, helps less-seasoned maintenance workers experience
success.
"I won’t walk the guy through
and find the problem for him," says Winterberg, 48. "I’m
there for him, but what I want to do is ask him questions of what he
should check and what the problem is and get him to take that next
step forward. I want him to think a little differently. I try to put
in his mind, ‘What would Gay do right now?’ Take it one step
further, check out one more thing that may have been overlooked. When
they find the solution, their confidence grows. It helps with the next
job and the next job. The person grows."
This
article appeared in the December 2001/January 2002 issue of MRO Today
magazine. Copyright 2002.
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