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A better way to keep track of tools
This issue's idea comes from Brady Bostwick, a quality manager for Pacific Aerospace and
Electronics' plant in Wenatchee, Wash. He writes:
"Our maintenance staffers always complained that tools were missing from our shop
closet. One way we tried to fix the problem was to take the tools out of the closet
and put them on a wall, out in the open. We assigned each tool its place and had
pictures or silhouettes of each tool to mark.
"Having assigned places and putting things out in the open, helped us quickly see if
a tool was missing. But if a tool wasn't in its place, we still didn't know where it
was or who had taken it.
"So we took an extra step. Each maintenance staffer received a set of laminated
cards with the person's name on it. Now when they take a tool, they use their card
as a placeholder. They have multiple cards if they need a group of tools.
"When another worker needs a tool that's taken, he or she merely looks at the
placeholder, and finds the person who has it. This system works well. Our
workers are able to quickly find any tool they need, whether it's in the shop or
elsewhere.
"Adding accountability reminds people to bring back tools after they use them, and
ensures they put them back where they belong."
This article appeared in the October/November 2000 issue of MRO
Today magazine. Copyright 2000.
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